We reveal some of the most innovative ways to use Trustpilot. Improve your customer service and increase sales today.
We’re well on our way through 2016’s first quarter and with that comes analysis, strategic planning and budget allocation for the coming year. If you’re trying to implement a new ‘Voice of the Customer’ program -- or even improve your existing customer feedback strategy --, then look no further. We’ve already done the research to support your conversation about customer feedback.
There’s nothing better than positive feedback – it’s that word of mouth assurance that the investment we’ve made in the customer’s experience has been worthwhile.
Online reviews are making a significant impact on British business, creating the potential to generate 40% additional revenue each year. But companies remain suspicious of online review communities – or are even afraid of them. Trustpilot's new Trust Economy Report reveals the truths at the heart of this rapidly emerging sector