3 Things You Should Know about the State of Reviews

3 Things You Should Know about the State of Reviews

3 Things You Should Know about the State of Reviews

Our partners have a lot of questions about reviews. Usually, we answer them flawlessly. But sometimes we get questions that we, the kings, queens, and jesters of consumer feedback, don’t know the answers to.

Extract actionable insights from reviews

Extract actionable insights from reviews

Extract actionable insights from reviews

To gather the most compelling data, you need a sizeable sample that can be observed over a long period of time. Consistently collecting reviews is key. Once you have the sample, you can transform the raw data into valuable insights, as illustrated below.

Manage your Trustpilot reviews in Zendesk

Manage your Trustpilot reviews in Zendesk

Manage your Trustpilot reviews in Zendesk

Great news for Zendesk users - today, Trustpilot proudly announces our Zendesk integration! 

This integration will save you time and lessen the dreaded ‘tool overload’ by allowing you to manage your reviews directly within Zendesk. 

Use your reviews to improve and grow your business!

Use your reviews to improve and grow your business!

Use your reviews to improve and grow your business!

Sure, collecting reviews allows businesses to share on site, increase conversion rates and reduce shopping cart abandonment, but what if I were to tell you that they could be doing more for you?

Tips and Tricks for Tailoring Your Invites to Your Customer Journey

Tips and Tricks for Tailoring Your Invites to Your Customer Journey

Tips and Tricks for Tailoring Your Invites to Your Customer Journey

Once you’ve realized collecting customer feedback is key, the next steps are crucial. How should you collect reviews in an optimal way for your unique customer journey? Review the following options to learn how to solicit reviews tailored to your needs.

How to fit collecting customer feedback into your customer journey

How to fit collecting customer feedback into your customer journey

How to fit collecting customer feedback into your customer journey

Trustpilot realized early on that, similar to the snowflake, all customer journeys are unique. We have found that the nature, quality, and amount of feedback your business receives will depend in part on when you ask, how you ask, and at what cadence you remind your customers to provide it.

How to Use Trust to Exorcise Your Checkout Ghosts

How to Use Trust to Exorcise Your Checkout Ghosts

How to Use Trust to Exorcise Your Checkout Ghosts

Haunted by checkout ghosts? How can you tell? If you’ve got a high bounce rate, and a low conversion rate, you’re probably haunted. You pay good money on search ads, drive consumers to your site – and Boo! They disappear. Common hauntings are: home page, landing pages, any page with a form to fill out, shopping carts, and payment detail pages.

Google raises Google Seller Ratings threshold from 30 to 150 reviews

Google raises Google Seller Ratings threshold from 30 to 150 reviews

Google raises Google Seller Ratings threshold from 30 to 150 reviews

Google have confirmed the amount of reviews to qualify for Google Seller Ratings (GSR) has risen from 30 to 150.

It’s a big change and one that might not be immediately welcome. However, this change presents an opportunity to engage with more of your customers to truly stand above the competition.

Here we’ve tried to answer all of your questions about what the change means for you and online reviews overall.

The Key Conversion Factor Finance Companies Are Missing

The Key Conversion Factor Finance Companies Are Missing

The Key Conversion Factor Finance Companies Are Missing

My Dad has used the same brand of razors for 45 years. He’s a loyal Gillette customer. Unless there is some type of apocalypse and Gillette goes out of business, he’ll never buy another kind of razor. He just trusts them.

 

5 Secrets to Improve Your Landing Page Performance

5 Secrets to Improve Your Landing Page Performance

5 Secrets to Improve Your Landing Page Performance

Landing pages are proven way to drive and convert traffic. Yet 78% of businesses are not satisfied with conversion rates. Are your landing pages working as well as they should be?

If you’re like the majority of marketers unhappy with the performance of their landing pages, check out these tips to improve conversions and increase ROI from your ad spend.