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Posts Tagged ‘ negative review ’

Facts about reviews and ratings

Reviews and ratings keep getting more weight in the buying process. Exactly how much can be hard to measure, but a lot of research has been done, and we found this infographic that collected some of the most interesting facts. Have a look.


Do you listen to your customers and work actively with reputation management? If you do, you no doubt monitor company name and brand mentions. But have you ever searched for your company name along with the words “sucks” or “hate”? If you haven’t yet done that, you may be surprised to find new and unpleasant […]

Review Strategy

Getting reviews from your customers is only the first step. A good collection of reviews should be distributed wherever it makes sense in the online buying process. It makes you look more trustworthy and increases the chance that people will buy from you. Here’s our suggestion on how to create a review strategy that works, […]