Thrift Books, the nation’s largest used book seller, has been growing rapidly since its founding in 2003. To thrive in an increasingly competitive landscape, Thriftbooks chose to leverage the power of their happy customers through Trustpilot.
Rev.com turned to Trustpilot to help them establish a process that would allow Google to utilize their reviews and ratings in both paid and unpaid placements to increase click-through and conversion rates.
With the help of a review partner, SpareFoot hoped to understand more about why customers visit the website and what they expect from the storage marketplace so they could incorporate this information into its customer service processes.
Mazuma Mobile’s business is purely online, so an honest and credible website is essential. It all drills down to one question: do potential customers trust the company enough to post a used phone worth hundreds of pounds?
Nevertheless, Danish online bookstore SAXO.com is doing well in a market thatâs very price-sensitive and easy to compare. In fact, itâs doing so well that Danish online consumers rated it the best webshop in Denmark in 2011. Ensuring that customers get a good and safe deal is a key part of their success, and Trustpilot plays a significant role when it comes to measuring customer satisfaction and building trust on SAXO.com.
That’s what UK-based online bathroom retailer Trueshopping Ltd has realised. After collecting and sharing online reviews actively, it has seen remarkable results across the majority of their 18 different websites. That includes an 8.33% overall website conversion rate and a huge increase in the number of brand searches after achieving Seller Rating Extensions on their Google ads.