Turning Complaints into Customers

Turning Complaints into Customers

About this free eGuide 

Social media has revolutionized how online businesses interact with their customers. 

This newfound openness has placed the power back into the hands of the consumer, with ‘Like’ buttons, ‘retweets’, comment boxes and online reviews all contributing to how people see a business, and the trust they place in it.

This eGuide will demonstrate how customer feedback, both the positive and the negative, can be turned into repeat business opportunities.