Case Studies

How The London School of English uses company reviews to turn clients into brand advocates

How The London School of English uses company reviews to turn clients into brand advocates

How The London School of English uses company reviews to turn clients into brand advocates

The London School of English has over one hundred years of experience and provides a wide range of English courses for motivated adults and professionals who need to communicate in English for their international studies or work. Learn how they used Trustpilot to generate 250 positive reviews, gain a 14% response rate, and achieve a 9.3 Trustscore.

How Golf Experten Used Reviews To Improve Their Customer Experience

How Golf Experten Used Reviews To Improve Their Customer Experience

How Golf Experten Used Reviews To Improve Their Customer Experience

Several years ago, Golf Experten shifted their business strategy and approach to become more customer-centric. They struggled with the challenge of balancing sports expertise with a sales-focused strategy. The stores were already well known for their products, the quality of their service, and the expertise of their employees, but they saw an opportunity to capitalize on their strengths by increasing their focus on customers.

How SaferVPN Achieved a Swift Conversion Rate Increase with Trustpilot

How SaferVPN Achieved a Swift Conversion Rate Increase with Trustpilot

How SaferVPN Achieved a Swift Conversion Rate Increase with Trustpilot

As a young company with a growing and enthusiastic customer-base, SaferVPN knew that leveraging word-of-mouth endorsements to increase customer confidence and enhance visibility should be a priority.
 
SaferVPN’s service revolves around trust. This meant that trust needed to play a part in marketing and customer success. By recognising how vital customer feedback could bein driving more traffic to the website and increasing conversion rates, SaferVPN identified Trustpilot as the perfect partner.