Online electrical retailer AO.com has become one of 20 businesses in the world to receive more than 100,000 reviews on Trustpilot. Check out their video celebrating this great success!
We talked with Alberto Dal Santo, Divisional Digital Strategist at Manfrotto, to learn how Trustpilot helped the Italian company implement a customer centric strategy, developing a brand that operates in Italy, Germany, the Netherlands, the United Kingdom, the United States, Japan, China, and Hong Kong.
With a business that has both a brick & mortar location and an online presence, it’s important for consumers to have a true representation of what their physical experience will be like when visiting the company’s website for the first time. Reviews has helped Fords of Winsford highlight their credibility.
Blue Insurance is an online insurance intermediary that focuses on delivering insurance products through IT and digital marketing strategies. In this article, you'll learn how Blue Insurance used Trustpilot to introduce customer reviews and how that helped them build trust and transparency online.
LensDirect.com is a contact lens online retailer and one of the top eCommerce companies in the US. We spoke to Ryan Alovis, who has been the CEO since 2009, and Dale Kim, Paid Search Specialist, to learn more about LensDirect.com’s success and how Trustpilot has helped them.
The London School of English has over one hundred years of experience and provides a wide range of English courses for motivated adults and professionals who need to communicate in English for their international studies or work. Learn how they used Trustpilot to generate 250 positive reviews, gain a 14% response rate, and achieve a 9.3 Trustscore.
Read how PACK&SEND, Australia's leading and most recognized parcel courier and freight delivery used, Trustpilot's reviewing platform to qualify for Rich Snippets and Google Seller Ratings (GSR) and how this powered by customer reviews lead to an increase in traffic, CTR, and also improved cost efficiency.
Several years ago, Golf Experten shifted their business strategy and approach to become more customer-centric. They struggled with the challenge of balancing sports expertise with a sales-focused strategy. The stores were already well known for their products, the quality of their service, and the expertise of their employees, but they saw an opportunity to capitalize on their strengths by increasing their focus on customers.
Home Logic, a home solutions company, understands that customer service and reputation are major differentiators in a highly competitive industry. In this case study, we show you how they were able to increase their CTR and conversion rates by utilizing Trustpilot and the Automatic Feedback Service to showcase their positive customer reviews.
Rivervale, founded as a leasing specialist in 2001, is a young company that sees customer service as fundamental to its growth. Trustpilot has been an invaluable resource for Rivervale by providing them with customer-generated content and better visibility, and has helped the company leverage its high standing among its competition.
As a young company with a growing and enthusiastic customer-base, SaferVPN knew that leveraging word-of-mouth endorsements to increase customer confidence and enhance visibility should be a priority.
SaferVPN’s service revolves around trust. This meant that trust needed to play a part in marketing and customer success. By recognising how vital customer feedback could bein driving more traffic to the website and increasing conversion rates, SaferVPN identified Trustpilot as the perfect partner.